POLICIES

Returns

Thank you for shopping with AISHA. We truly appreciate your support. Please review our No Exchange & Refund via Store Credit policy before placing an order. By completing a purchase on our website, you agree to the terms outlined below:

1. Quality Guarantee: Every item is carefully inspected before shipment to ensure it meets our quality standards.
2. Limited Stock Availability: Due to the nature of our collections and limited inventory, we cannot guarantee the availability of specific items at all times.
3. No Exchanges: Because stock levels change quickly, we are unable to offer exchanges.
Once an order has been placed and processed, it cannot be modified or cancelled.
4. Return Eligibility: Customers may return items within 14 days of delivery at their own shipping cost.
To begin a return, please contact contact@shopaisha.co.uk.
Returned items must meet the following conditions:
Original labels and tags attached
Unworn, unwashed, and free of stains, scents, or damage
Packaged securely for return transit
Approved returns will be issued as store credit only.
Original shipping fees are non-refundable.
5. Policy Agreement: By placing an order with AISHA, you confirm that you have read, understood, and accepted this policy.
If you have any questions, please contact us before purchasing.

AISHA reserves the right to update or modify this policy at any time.
Please check our website regularly for any changes.

For any return-related inquiries, contact us at:
📧 contact@shopaisha.co.uk


Shipping & Delivery

Orders are processed within 1–3 business days.
Delivery times vary depending on the shipping method and destination.
Once your order has left our facility, all transit times depend on the courier.


Shipping Costs & Returns

Initial shipping fees are non-refundable.
Return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part.
Please contact us before returning an item for guidance on the process.


International Orders & Duties

International orders may be subject to duties, taxes, tariffs, or customs fees.
These charges are determined by your country’s customs authority and are the responsibility of the recipient.
AISHA is not responsible for additional customs fees or delays caused by inspections.


Important Notice


By placing an order with AISHA, you acknowledge and accept that:
1. Duties, customs fees, and import taxes are the customer’s responsibility.
2. Shipping and return costs are non-refundable unless AISHA is at fault.
3. AISHA is not liable for delays caused by shipping carriers or customs inspections.

 

Sign up to our newsletter to be the first to know about our launch, new arrivals, and exclusive offers.